Accommodation

These services are available to all attendees at the Palais des congrès de Montréal. 

• Reserved front row seating (for mobility, visual, auditory, or cognitive needs). 
• Open captions for concurrent scientific sessions at the top of each room’s main screen. Attendees can also access captions using their personal devices. Instructions will be available during the meeting. 
• Dedicated seating areas near the front of the room.
• Wide walkways for wheelchair/scooter use. 
• Restrooms with electric doors. 
• Entrances with access ramps and automatic doors. 

Parking

Reserved parking spaces for permit holders are available at the Viger parking lot, accessible by Rue Chenneville. Please fill out an accessibility request if you require a permit. 

Services by request only: 

• Assisted listening devices. 
• Sign language interpreters. 
• Complimentary registration for personal care assistants is available at no additional cost. Please fill out the request during registration or email [email protected].  

Mobility Devices 

Attendees requiring a mobility scooter may contact the vendor directly to make a reservation:

GMG Location
www.gmglocation.ca/home
514-358-0255
Open 10 am – 8 pm / 7 days a week

Please reserve scooters in advance to ensure availability. Rental arrangements, availability, and payment are the responsibility of the attendee and the rental provider.

Virtual Tour of Convention Center  

Use this virtual tour to navigate your way around the Palais des congrès. 

Childcare  

On-site childcare is available in room 525AB. This service is provided through KiddieCorp, with a subsidy offered by ASHG. Details, pricing, and reservation information are available on the KiddieCorp – ASHG web page. 

Children 18 and under may receive a complimentary badge at the conference registration counter. Children under age 18 must always be accompanied by a registered adult. 

Lactation Room  

Private areas with comfortable chairs are built into the women’s restroom located on level 4. 

Prayer/Meditation Room

Available for attendee use in room 440, with chairs and a compass sign.  

 Internet Access  

Complimentary wi-fi will be available to all meeting registrants in all public lobbies and meeting spaces of the Palais des congrès except inside the Exhibit & Poster Hall.  Please use the app to access the wi-fi name and password or look for signage onsite. 

Dietary Restrictions 

Meals are not included with conference registration. Add-on events with fees and open receptions will include catering. ASHG makes every effort to provide gluten-free, dairy-free, nut-free, vegetarian, & vegan options, and cannot guarantee against cross-contamination with allergens.